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We Fix Cracks, Foundation Repair & Waterproofing NY CT
Privacy policy

Privacy Policy

We collect only the information needed to respond to inspection requests, provide quotes, and improve the website experience.

Last updated: May 3, 2026

Information We Collect

When you contact We Fix Cracks, request an inspection, call us, or use a form on this website, we may collect your name, phone number, email address, ZIP code, preferred contact method, project details, and any message or photo you choose to provide.

We may also collect basic website analytics such as pages viewed, device type, browser type, referring page, and approximate location based on IP address. This helps us understand which pages are useful and where the website needs improvement.

How We Use Information

We use contact and project information to respond to your request, schedule inspections, provide quotes, answer questions, document work, and follow up about service. We may use analytics data to improve page speed, content, navigation, and conversion tracking.

Calls, Texts, and Email

If you ask us to contact you by phone, text, or email, we will use the contact details you provide for that purpose. Message and data rates may apply for text messages. You can ask us to stop contacting you at any time.

How We Share Information

We do not sell your personal information. We may share limited information with service providers that help us operate the website, manage leads, send email or text messages, host data, measure analytics, or provide customer support. We may also disclose information if required by law or needed to protect our rights, customers, or business.

Cookies and Analytics

This website may use cookies, analytics tags, call tracking, advertising pixels, or similar technologies. These tools help measure website performance, understand traffic sources, and improve advertising relevance. You can control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and operational safeguards to protect information. No website, email system, or internet transmission is completely secure, so please avoid sending highly sensitive information through a general contact form.

Data Retention

We keep contact, quote, and project records for as long as needed to respond to your request, provide service, maintain warranty records, meet legal obligations, resolve disputes, and improve our operations.

Your Choices

You can request access, correction, or deletion of your contact information by reaching out to us. We may need to keep certain records where required for legal, warranty, security, or business reasons.

Contact Us

Questions about this policy can be sent to We Fix Cracks using the contact details below.

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